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Cookie Policy

Effective date: November 13, 2025
Entity: Zazabee OÜ (“Zazabee”, “we”, “us”)
Website: zazabee.io and related products

This Cookie Policy explains how and why we use cookies and similar technologies on our website and applications.
By using our services, you agree to the use of cookies as described here, unless you disable them through your browser or device settings.



1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites operate, improve performance, remember preferences, and analyze how visitors use the platform.

Similar technologies include:

  • Pixels

  • Local storage

  • SDKs

  • Device identifiers

These work together to support functionality and security.


2. Why We Use Cookies

We use cookies for several important reasons:


a) Strictly Necessary Cookies

Essential for the website/apps to function properly.
Used for:

  • Security

  • Authentication (login sessions)

  • Load balancing

  • Basic functionality

These cannot be disabled as the service won’t operate correctly without them.


b) Performance & Analytics Cookies

Help us understand how users interact with our services.
Used for:

  • Measuring traffic

  • Improving features

  • Detecting loading issues

  • Enhancing user experience

c) Functional Cookies

Remember your preferences.
Examples:

  • Language

  • Theme (dark/light mode)

  • Region settings

d) Advertising & Campaign Cookies

Used to measure the effectiveness of marketing campaigns.
Important note:

  • We do not use behaviorally targeted ads for children.

  • We do not sell personal data for advertising.


3. Examples of Cookies We May Use

Specific cookies may vary depending on the product, but common examples include:

  • session_id – Keeps you logged in

  • analytics_app – Provides anonymous analytics

  • remember_user – Stores preferences such as language

  • __cf_bm – Bot protection and traffic management

The exact cookies used may change as we update our services.


4. Your Choices & Managing Cookies

You have control over your cookie preferences. You can:

  • Accept or decline non-essential cookies

  • Change preferences via the cookie banner (where available)

  • Block cookies through your browser settings

  • Delete cookies stored on your device

If you disable essential cookies, some parts of the site may not function correctly.


5. Do Not Track (DNT)

Some browsers offer a “Do Not Track” signal.
At this time, we do not respond to DNT signals due to a lack of standardization.


6. Children's Data

For family-oriented apps:

  • We do not use analytics or advertising cookies on children’s profiles.

  • Parents or guardians manage all permissions related to children’s data.


7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or how we operate.
The “Effective date” above indicates the most recent version.


8. Contact

If you have questions about our Cookie Policy, you can contact us at:
contact@zazabee.io

Privacy Policy

Effective date: November 13, 2025
Entity: Zazabee OÜ (“Zazabee”, “we”, “us”, “our”)
Website & Apps: zazabee.io and our related web, mobile and API products

We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, share, and safeguard information when you use our platforms, including our retail software, global CRM system, and mobile apps for families.

By using our services, you agree to the practices described in this Policy. If you do not agree, please discontinue use of our services.



1. Who we are

Data Controller: Zazabee OÜ
Sepapaja 6, Lasnamäe District, Tallinn, Harju County, 15551, Estonia
Email: contact@zazabee.io

We operate globally and comply with major privacy regulations, including GDPR (EU), LGPD (Brazil), and CCPA/CPRA (California). Parents or guardians manage all child-related features in family apps.


2. Information we collect

We only collect information necessary to operate and improve our services. This may include:

  • Account information (name, email, profile data)

  • Business information (store details, CRM data, billing info)

  • Usage data (device type, IP address, browser details, analytics)

  • Information provided through integrations or third-party services

  • Data entered by parents for child profiles in family apps

We do not intentionally collect sensitive personal data unless required by law or with explicit consent.


3. How we use information

We process personal data to:

  • Provide and operate our software and services

  • Improve performance, stability, and user experience

  • Offer personalized features and recommendations

  • Communicate updates and provide customer support

  • Process payments and comply with legal obligations

Where consent is required (e.g., marketing emails), you may withdraw it at any time.


4. Sharing information

We may share data with:

  • Service providers (hosting, analytics, payments, email)

  • Business partners when you enable integrations

  • Authorities, when legally required

We do not sell personal data.
We do not share children’s data for advertising.


5. International transfers

Your information may be processed outside your country. When doing so, we apply safeguards required by law (such as Standard Contractual Clauses).


6. Your rights

Depending on your jurisdiction, you may have rights to:

  • Access, correct, or delete personal data

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

To exercise your rights, email contact@zazabee.io.


7. Children and family app usage

Family features are designed for use under parental control.

  • Parents manage all child accounts and permissions

  • We do not serve targeted ads to children

  • We comply with global child protection guidelines

8. Security

We use encryption, access controls, secure servers, and continuous monitoring to protect your data.
However, no system is fully secure, so we encourage users to maintain strong passwords and protect their devices.


9. Retention

We retain data only as long as necessary for operational or legal reasons. After this period, information is deleted or anonymized.


10. Cookies

We use cookies to enhance functionality and analyze usage.
Learn more in our Cookie Policy.


11. Changes to this Policy

We may update this Privacy Policy from time to time. The “Effective date” above reflects the latest version.


12. Contact

If you have questions or concerns, contact us at:
contact@zazabee.io

Terms & Conditions

Effective date: November 13, 2025
Entity: Zazabee OÜ (“Zazabee”, “we”, “us”)
Website & Apps: zazabee.io and related services

By using our services — including our retail software, global CRM platform, and family applications — you agree to these Terms & Conditions.
If you do not agree, please stop using our services.



1. Accounts and Eligibility

  • You must be at least 18 years old to create an account.

  • For family applications, child accounts must be created and managed by a parent or legal guardian.

  • You are responsible for keeping your password and account information secure.

  • Any activity that occurs under your account is your responsibility.


2. Subscriptions, Payments and Billing

  • Some features or products require a paid subscription.

  • Prices, billing cycles, and taxes are shown at checkout.

  • All fees are billed automatically unless otherwise stated.

  • Fees are generally non-refundable unless required by law.

  • Free trials may be offered; if you do not cancel before the trial ends, billing will begin automatically.


3. Acceptable Use

You agree not to:

  • Violate laws or regulations

  • Attempt to reverse engineer or bypass security measures

  • Upload malicious content or harm the service

  • Interfere with system functionality or performance

  • Infringe intellectual property rights

  • Misuse personal data within our platforms

Zazabee may suspend access if misuse or harmful behavior is detected.


4. Privacy and Data Protection

Your use of our services is also governed by our Privacy Policy.
We encourage you to read it to understand how we collect, use, and protect your information.

For business products such as CRM or retail software, you are responsible for ensuring that the personal data you upload or manage complies with applicable data protection laws.


5. Intellectual Property

All software, branding, designs, text, images, and content made available by Zazabee are protected by intellectual property laws.

You receive a limited, non-exclusive, non-transferable, revocable license to use the services.
You may not copy, modify, distribute, or create derivative works without prior written permission.


6. Third-Party Services and Integrations

Our products may integrate with third-party services such as cloud providers, payment processors, or analytics tools.
Your use of third-party services may be governed by their respective terms and policies.

Zazabee is not responsible for issues arising from third-party platforms.


7. Beta Features

From time to time, we may offer Beta or experimental features.
These features are provided “as is,” may contain bugs, and may be modified or removed at any time.


8. Limitation of Liability

To the fullest extent allowed by law:

  • Zazabee is not liable for indirect, incidental, consequential, or special damages.

  • Zazabee is not responsible for loss of profits, data, or business opportunities.

  • Our total liability for any claim will not exceed the amount you paid to us in the last 12 months.


9. Indemnification

You agree to indemnify and hold harmless Zazabee from any claims, losses, or damages arising from:

  • Your use or misuse of the services

  • Your violation of these Terms

  • Your violation of any laws or rights of third parties


10. Suspension or Termination

We may suspend or terminate your account if:

  • You violate these Terms

  • You cause harm to the services or other users

  • Required by law or safety concerns

You may cancel your account at any time.
After termination, you will no longer have access to your data within the service.


11. Governing Law

These Terms are governed by the laws of Estonia.
Any disputes will be resolved in the courts of Tallinn, Estonia, except where consumer protection laws require a different jurisdiction.


12. Changes to These Terms

We may update these Terms from time to time.
Material changes will be communicated through the website, email, or in-app notifications.
Your continued use of the services means you accept the updated Terms.


13. Contact

If you have questions or concerns, you may contact us at:
Zazabee OÜ
Sepapaja 6, Lasnamäe District
Tallinn, Harju County, 15551, Estonia
Email: contact@zazabee.io

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